What is NDIS?
The National Disability Insurance Scheme (NDIS)provides funding and support for Australians with permanent or significant disabilities.
It helps participants access the services and resources they need to achieve greater independence, improve wellbeing, and participate more fully in their community.
You can learn more on the official NDIS website.
Who is eligible for the NDIS?
To be eligible for NDIS funding, you must:
Be under 65 years old when you apply.
Be an Australian citizen, permanent resident, or hold a Protected Special Category visa.
Have a permanent or significant disability that affects your daily activities.
Live in an area where the NDIS is available (such as Canberra and the ACT).
If you’re unsure about your eligibility, our team can guide you through the process of applying and preparing your documentation.
How do I apply for the NDIS?
You can apply by contacting the NDIS National Contact Centre at 1800 800 110 or by visiting ndis.gov.au.
You’ll need to complete an Access Request Form and provide supporting evidence of your disability and its impact on daily living.
New Hope Care and Support can help you understand the process, gather the required documents, and prepare for your first planning meeting.
What supports can I receive through the NDIS?
NDIS funding covers a wide range of reasonable and necessary supports, including:
Assistance with daily living and personal care
Transport and community access
Therapeutic and allied health services
Support coordination and plan management
Specialist disability accommodation (SDA)
Early childhood intervention supports
You can explore all of these on our Services page.
How can Victorian Disability And Aged Care Services help me?
As a registered NDIS provider, offering services out of Wyndham City, we deliver personalised, person-centred supports to help you reach your goals.
We assist with:
Daily living activities and in-home support
Community nursing and allied health care
Support coordination and plan management
Life skills development and community participation
Accommodation and SDA assistance
Our team listens, plans, and works with you to make your NDIS journey smooth and empowering.
What areas do you service?
We proudly support participants across Victoria, Melbourne including:
Wyndham | Werribee | Point Cook | Truganina | Tarneit | Wyndham Vale | Melbourne Central | Ballarat.
If you live outside these areas, please contact us — we may still be able to assist or refer you to trusted providers.
Do you work with self-managed or plan-managed participants?
Yes. We work with all types of NDIS plan management:
Self-managed participants – You pay providers directly and manage your own budget.
Plan-managed participants – We coordinate with your plan manager for payments and reporting.
NDIA-managed participants – We claim directly from the NDIS portal.
Our flexible system ensures easy coordination with whichever plan type you use.
How do I start receiving services from New Hope Care and Support?
Starting with us is simple:
Contact our team to discuss your needs and NDIS plan.
We’ll organise a free initial consultation.
Together, we’ll create a personalised Service Agreement outlining your supports and schedule.
Services commence once the agreement is in place.
You can reach us via our Contact Us page or by phone/email.
What qualifications do your staff have?
All our team members are:
NDIS Worker Screened and police checked.
Qualified and trained in their relevant care disciplines.
Compliant with NDIS Code of Conduct and Practice Standards.
Trained in manual handling, infection control, privacy, and safeguarding.
We also invest in ongoing professional development to maintain the highest quality of care.
